Terms of Service

1. Your Account

To use the Services, you must create an account. You agree to provide us with accurate, complete, and current account information at all times. We may need to use this information to contact you. You are responsible for maintaining the confidentiality of your account and password, including but not limited to restricting access to your computer and/or account. Do not share your account credentials or allow others to access your account. If you know or have any reason to suspect that your account has been compromised, you agree to notify us immediately at hey@zephyrtfuture.com.

2. Your Content

A. Content

All of your content remains yours; SOUNDLINK (HK) does not own it. However, to provide you with the Services, we need your permission and authorization. Therefore, when you submit content to the Services, you grant SOUNDLINK (HK) and any third-party services acting on behalf of SOUNDLINK (HK) a worldwide, non-exclusive, royalty-free, sublicensable license to access, copy, modify, distribute, transmit, export, display, store, and otherwise use your content solely for the purpose of providing, operating, supporting, and protecting the Services. If we use your content in the manner described in these Terms, you represent and warrant that such use will not infringe or violate any law or any third party's rights, including but not limited to any copyright, trademark, privacy rights, publicity rights, contract rights, trade secrets, or any other intellectual property or proprietary rights.

B. AI Input and Output

The Services use language processing services and other artificial intelligence capabilities (“AI Features”), including but not limited to voice-to-text transcription, expression polishing (Lite and Pro modes), cross-language communication, non-native speaker enhancement, and context-aware text generation. When you submit or provide audio, text, contextual information, user profile data, or other materials to the Services (“Input”), Aureon Type uses Smart Features to generate output based on the Input (“Output”). Input and Output are collectively referred to as “Customer Content.” As between you and SOUNDLINK (HK), to the extent permitted by applicable law, you retain all ownership of Input, you own all Output, and SOUNDLINK (HK) hereby assigns to you all rights, title, and interest (if any) in and to the Output. By using the Services, you grant SOUNDLINK (HK) a worldwide, non-exclusive, royalty-free, sublicensable license to access, copy, modify, distribute, transmit, export, display, store, and otherwise use Customer Content in any and all media now known or hereafter developed, solely for the purpose of providing, operating, supporting, and protecting the Services. Personal input data is not used to train Aureon or shared foundation models.

C. NO WARRANTY ON OUTPUT

SOUNDLINK (HK) MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING THE ACCURACY OF ANY OUTPUT, INCLUDING BUT NOT LIMITED TO TRANSCRIPTIONS, POLISHED TEXT, TRANSLATIONS, OR ANY OTHER AI-GENERATED CONTENT. YOU SHOULD NOT RELY ON ANY OUTPUT WITHOUT INDEPENDENTLY CONFIRMING ITS ACCURACY. OUTPUT MAY CONTAIN SIGNIFICANT INACCURACIES, EVEN IF THEY APPEAR ACCURATE DUE TO THEIR LEVEL OF DETAIL OR SPECIFICITY. YOU ACKNOWLEDGE THAT THE SERVICES AND ANY OUTPUT MAY NOT REFLECT CORRECT, CURRENT, OR COMPLETE INFORMATION.

D. Third-Party Output

Due to the nature of generative AI models, Output may not be unique, and Output generated by the Services based on materials submitted by third parties (“Third-Party Output”) may be similar or identical to Output generated by the Services based on your Input. You acknowledge that Third-Party Output is not your Output, and you have no rights, title, or interest in any Third-Party Output.

E. Compliance

SOUNDLINK (HK) may review your conduct and content to ensure compliance with these Terms. Additionally, you acknowledge and agree that SOUNDLINK (HK) is not responsible for content shared by users through the Services.

3. Restrictions

A. General Restrictions

You may only use the Services to the extent permitted by applicable law (including export control laws and regulations). Additionally, when using the Services, you agree not to engage in any abusive or violating behavior of these Terms, including the following prohibited activities:

• Violating or circumventing any security or authentication measures;
• Disassembling, decompiling, or reverse engineering any part of the Services in an attempt to access source code, algorithms, or other SOUNDLINK (HK) intellectual property;
• Accessing, tampering with, or using non-public areas or parts of the Services, or shared areas of the Services that you have not been invited to access;
• Probing, scanning, or testing any system or network for vulnerabilities, unless conducted under a vulnerability bounty program we may provide;
• Interfering with or disrupting any user, host, or network, such as by sending viruses, overloading, flooding, spamming, or mail-bombing any part of the Services;
• Selling the Services unless specifically authorized, or purchasing Services from unauthorized sellers;
• Posting, sharing, or storing content containing child sexual abuse material or promoting extreme violent acts;
• Advocating hatred or inciting violence against any individual or group based on protected categories;
• Accessing, searching, or creating Service accounts through any means other than our publicly supported interfaces (e.g., scraping or bulk account creation);
• Sending unsolicited communications, promotions, or advertisements, or spam;
• Sending altered, deceptive, or false source-identifying information, including spoofing or phishing;
• Circumventing storage space limitations;
• Violating the law in any way, including posting or sharing fraudulent, defamatory, or misleading materials, or materials that infringe on others' intellectual property, privacy, or other proprietary rights;
• Engaging in any type of payment fraud, including unauthorized use of credit cards or other payment methods, illegal refunds, or any other method of obtaining Services without paying required fees; or
• Using the Services, including Aureon Type, to record or transcribe others' speech without consent.

B. Special Restrictions on AI Feature Use

You will not and will not allow any other person to:

• Use Smart Features or any Output to infringe any third party rights;
• Use Smart Features or any Output to develop, train, or improve any AI or machine learning model;
• Claim that any Output has been approved or reviewed by SOUNDLINK (HK);
• Claim that any Output is original work or work generated entirely by humans;
• Use Smart Features for automated decision-making that has legal or similarly significant impact on individuals, unless under adequate human review and in compliance with applicable law; or
• Use Smart Features for discriminatory, harassing, harmful, or unethical purposes or effects.

C. Violations

SOUNDLINK (HK) reserves the right, in our sole discretion, to take appropriate action against behavior that violates this policy, which may include removing or disabling access to content, suspending user access to the Services, or terminating your account.

4. Our Services

Subject to your payment of fees and compliance with all other terms and conditions of this Agreement, SOUNDLINK (HK) hereby grants you a revocable, non-exclusive, non-transferable, non-sublicensable limited right to access and use the Services solely in accordance with these Terms. The Services may allow you to download client software (“Software”), including the Aureon Type macOS application, which may update automatically. As long as you comply with these Terms, we grant you a revocable, non-exclusive, non-transferable, non-sublicensable limited right to use the Software solely for accessing the Services. If any component of the Software may be offered under an open source license, the terms of that license may expressly override some of these Terms.

5. Accessibility and Context Awareness Features

Aureon Type utilizes macOS Accessibility APIs and other system-level permissions to provide context-aware voice input services. By enabling these features, you acknowledge and agree that:

• The Services may access information about your current application, window title, and input field context to provide context-appropriate polishing and formatting;
• This contextual information is processed in real time and is not retained on our servers after processing is complete;
• You may control whether contextual information is shared with our cloud services through the application settings;
• You are responsible for ensuring that your use of context awareness features complies with applicable laws and your employer's policies.

6. Beta Services

SOUNDLINK (HK) may release products and features that we are still testing and evaluating (“Beta Services”). Beta Services are identified with “beta,” “preview,” or similar phrases and may not be as reliable as SOUNDLINK (HK)'s other services. Beta Services are provided so that we can gather user feedback, and by using our Beta Services, you agree that we may contact you to collect such feedback. Certain Beta Services may be designated as confidential prior to general release. If you use any such confidential Beta Services, you agree not to disclose any information about these services to any other person without our permission.

7. Third-Party Services

The Services may operate on, with, or using application programming interfaces and other services operated or provided by third parties (“Third-Party Services”), including but not limited to integrations or connectors with such Third-Party Services provided through Aureon Type. Currently, Aureon Type may use third-party language processing services and speech recognition services, including those provided through Azure OpenAI, as Third-Party Services to generate Output. Data is never used to train these services and is configured for zero retention by the providers, ensuring no storage or use beyond the immediate processing required to deliver the service. SOUNDLINK (HK) is not responsible for the operation of any Third-Party Services, nor for the availability or operation of the Services to the extent such availability and operation depend on Third-Party Services. Any Third-Party Services are subject to their own terms and conditions. SOUNDLINK (HK) makes no representations or warranties regarding Third-Party Services.

8. SOUNDLINK (HK)'s Intellectual Property

As between you and SOUNDLINK (HK), the Services are owned by SOUNDLINK (HK) and protected by copyright, trade secrets, trademarks, and other US and foreign laws. These Terms do not grant you any rights, title, or interest in the Services, our intellectual property, or others' content in the Services. You agree not to alter, modify, translate, or otherwise create derivative works of the Services. Additionally, we welcome comments, suggestions, or other feedback about the Services (“Feedback”), but please note that we may use Feedback without any obligation to you, even after termination of these Terms.

9. Our Rights

SOUNDLINK (HK) may exercise the following rights at any time in our sole discretion, without liability to you or notice (unless prohibited by applicable law): (a) we may change part or all of the Services and their functionality; (b) we may suspend or discontinue part or all of the Services; (c) we may terminate, suspend, restrict, or disable your access to or use of part or all of the Services; (d) we may terminate, suspend, restrict, or disable access to part or all of your account or your content; (e) we may change eligibility criteria for using the Services (if such eligibility criteria changes are legally prohibited where you reside, we may revoke your right to use the Services in that jurisdiction).

10. Privacy

By using the Services, you acknowledge that you have read and understand our Privacy Policy, which describes how we handle your personal information, including how we process voice data, contextual information, and user profile data.

11. Paid Services

A. Payment

Certain parts of the Services are paid or premium services. You may add paid features to your account (“Paid Services”). We will automatically charge you from the date you register for Paid Services and on each periodic renewal thereafter until canceled. If you use an annual plan, we will send you a notification email at a reasonable time before the renewal date to remind you that your plan is about to renew. You are responsible for all applicable taxes, and we will collect taxes when legally required. Certain countries have mandatory local laws regarding your cancellation rights, and this paragraph does not override those laws.

B. Cancellation

You may cancel Paid Services at any time. If you purchased a subscription through a third-party app store (such as the Apple App Store), you must manage and cancel your subscription directly through your account settings with that respective store. Refunds will only be issued when legally required or in accordance with the applicable third-party app store's refund policies. Paid Services will remain effective until canceled or terminated in accordance with these Terms. If you fail to pay for Paid Services in a timely manner, we reserve the right to suspend such Paid Services.

C. Payment Processors

We use third-party payment processors and application platforms (each a “Payment Processor”) to charge you through payment accounts linked to your account. Payment processing will be subject to the terms, conditions, and privacy policies of the Payment Processor, as well as these Terms. Unless otherwise stated, our current Payment Processors include Stripe and Apple Inc., and your payments are processed by them in accordance with their respective Terms of Service and Privacy Policy.

D. Changes

We may change fees effective at your subscription renewal based on our business needs, but we will provide reasonable notice of such changes through in-app notifications or messages sent to the email address associated with your account, and you will have the opportunity to cancel your subscription before the new fees take effect.

12. Termination

A. Term and Termination

You may stop using the Services at any time. If SOUNDLINK (HK) reasonably believes you have violated these Terms, your use of the Services would create a risk of harm or loss to us or other users, or you have no Paid Services and have not accessed our Services for twelve (12) consecutive months, we reserve the right to suspend or terminate your access to the Services and will notify you. Additionally, SOUNDLINK (HK) may decide to discontinue the Services due to extraordinary circumstances, events beyond SOUNDLINK (HK)'s control, or compliance with legal requirements. If we do so, we will give you reasonable advance notice if possible. If we discontinue the Services in this manner before the end of any fixed or minimum term for which you have paid, we will refund the portion of fees you have prepaid but not yet received services for.

B. Survival

All provisions of these Terms that by their nature should survive termination shall survive termination, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. Warranty Disclaimers

A. NO WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SOUNDLINK (HK) MAKES NO WARRANTIES REGARDING THE SERVICES, WHETHER EXPRESS OR IMPLIED. THE SERVICES, INCLUDING BUT NOT LIMITED TO OUTPUT, TRANSCRIPTIONS, TRANSLATIONS, AND POLISHED TEXT, ARE PROVIDED “AS IS” AND “AS AVAILABLE.” SOUNDLINK (HK) ALSO DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. SOUNDLINK (HK) DOES NOT WARRANT OR REPRESENT THAT THE SERVICES AND OUTPUT WILL: (A) BE TIMELY, UNINTERRUPTED, OR ERROR-FREE; (B) MEET YOUR REQUIREMENTS OR EXPECTATIONS; OR (C) BE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.

B. Exceptions

In some cases, certain jurisdictions do not allow the disclaimers in this section, so they may not apply to you. However, disclaimers apply to the maximum extent permitted by applicable law. You may have other statutory rights, and nothing in these Terms affects your statutory rights or rights under mandatory law.

14. Limitation of Liability

A. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SOUNDLINK (HK) SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER DIRECT OR INDIRECT, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES OR ANY OUTPUT; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES; (C) ANY CONTENT OBTAINED FROM THE SERVICES, INCLUDING ANY OUTPUT; (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT. SOUNDLINK (HK) ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, INCLUDING BUT NOT LIMITED TO ANY OUTPUT, REGARDLESS OF THEIR NATURE, ARISING FROM YOUR ACCESS TO AND USE OF THE SERVICES.

B. EU USERS

IF YOU ARE AN EU USER, SOUNDLINK (HK) IS LIABLE UNDER STATUTORY PROVISIONS FOR INTENTIONAL AND GROSS NEGLIGENCE BY SOUNDLINK (HK), OUR LEGAL REPRESENTATIVES, DIRECTORS, OR OTHER AGENTS. “EU USER” MEANS A NATURAL PERSON ACTING FOR PURPOSES OUTSIDE THEIR TRADE, BUSINESS, CRAFT, OR PROFESSION AND WHO IS HABITUALLY RESIDENT IN THE EUROPEAN ECONOMIC AREA OR THE UNITED KINGDOM.

15. Indemnification

To the maximum extent permitted by law, you agree to indemnify and hold harmless SOUNDLINK (HK) and its officers, directors, employees, and agents from and against all damages, losses, liabilities, costs, claims, demands, fines, awards, and expenses (including but not limited to reasonable attorneys' fees and costs) arising from or relating to: (a) your breach of these Terms; (b) your content, including but not limited to all Customer Content; (c) your violation of any applicable law or regulation in connection with these Terms or the Services. Your indemnification obligations under this section do not apply to the extent directly caused by SOUNDLINK (HK)'s breach of these Terms, or, if you are an EU User, to the extent the consequences are not reasonably foreseeable.

16. Dispute Resolution

A. Informal Resolution

Before bringing a claim against SOUNDLINK (HK), you agree to first attempt to resolve the dispute by emailing hey@zephyrtfuture.com, describing your claim and evidence of your relationship with SOUNDLINK (HK). We will attempt to resolve the dispute informally by following up via email, phone, or other methods. If we cannot resolve the dispute within sixty (60) days after receiving your first email, you or SOUNDLINK (HK) may initiate formal proceedings.

B. Judicial Forum for Disputes

You and SOUNDLINK (HK) agree that any judicial proceeding to resolve claims related to these Terms or the Services will be brought exclusively in the federal or state courts of San Francisco County, California, subject to the mandatory arbitration clause below. You and SOUNDLINK (HK) both consent to venue and personal jurisdiction in such courts. If you reside in a country where the law grants consumers the right to bring disputes in local courts, this paragraph does not affect those requirements.

C. Mandatory Arbitration (US Residents)

IF YOU ARE A US RESIDENT, YOU ALSO AGREE TO THE FOLLOWING MANDATORY ARBITRATION CLAUSE:

1. Mandatory Arbitration Clause.You and SOUNDLINK (HK) agree to resolve any claims relating to or arising from these Terms or the Services through final and binding individual arbitration by a single arbitrator, except as provided in the “Arbitration Agreement Exceptions” below. This includes disputes arising from or relating to the interpretation or application of this section, including its scope, enforceability, revocability, or validity.
2. Opt-Out of Arbitration Agreement. You may reject this arbitration agreement by contacting SOUNDLINK (HK) at hey@zephyrtfuture.com within 30 days after first registering your account or agreeing to these Terms.
3. Arbitration Procedures. The American Arbitration Association (AAA) will administer the arbitration under its Consumer Arbitration Rules. The arbitration will be held in the US county where you reside or work, San Francisco (CA), or any other location we agree upon.
4. Arbitration Fees and Incentives.AAA rules will govern the payment of all arbitration fees. The costs and fees of arbitration shall be allocated according to the arbitration provider's rules, including rules regarding frivolous or improper claims.
5. Arbitration Agreement Exceptions. Either you or SOUNDLINK (HK) may assert claims in small claims court if eligible in San Francisco, California, or any US county where you reside or work. Either party may bring suit solely for injunctive relief to stop unauthorized use or abuse of the Services, or intellectual property infringement, without first engaging in arbitration or the informal dispute resolution procedure above.

D. NO CLASS OR REPRESENTATIVE ACTIONS

YOU MAY ONLY RESOLVE DISPUTES WITH US INDIVIDUALLY, AND YOU MAY NOT BRING A CLAIM AS A PLAINTIFF OR CLASS MEMBER IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. CLASS ARBITRATIONS, CLASS ACTIONS, PRIVATE ATTORNEY GENERAL ACTIONS, AND CONSOLIDATION WITH OTHER ARBITRATIONS ARE ALL PROHIBITED.

E. Severability

If any part of this section is found to be illegal or unenforceable, the remainder will remain in effect, except that if the finding of partial illegality or unenforceability would allow class or representative arbitration, this section will be entirely unenforceable.

17. Modifications

We may modify these Terms from time to time and will post the most current version on our website. If a modification materially reduces your rights, we will notify you (for example, by sending you an email or displaying a prominent notice in the Services). The notice may specify a reasonable period after which the new terms will take effect. Modifications will not apply retroactively. By continuing to use or access the Services after any modification takes effect, you agree to be bound by the modified agreement and price changes. If you do not agree to our changes, you must stop using the Services and cancel all Paid Services.

18. Governing Law

These Terms will be governed by California law, excluding its conflict of laws principles. However, some countries, including those in the European Union, have laws that require agreements to be governed by the local law of the user's country. This paragraph does not override those laws.

19. Copyright

SOUNDLINK (HK) respects the intellectual property of others. We reserve the right, in our sole discretion and in accordance with applicable law (including the Digital Millennium Copyright Act of 1998), to remove or disable allegedly infringing content and terminate accounts that are actual, apparent, or repeat infringers, without refund.

20. General Terms

These Terms constitute the complete agreement between you and SOUNDLINK (HK) regarding the subject matter of these Terms and supersede and replace any other prior or contemporaneous agreements, terms, and conditions applicable to the subject matter of these Terms. SOUNDLINK (HK)'s failure to enforce a provision does not waive its right to do so later. If a provision is found unenforceable, the remaining provisions of the Terms will remain in full force and effect. You may not assign any of your rights under these Terms, and any such attempt will be void. SOUNDLINK (HK) may assign its rights to any of its affiliates or subsidiaries, or to any successor in interest of any business associated with the Services.

21. Contact Us

If you have any questions about these Terms, please contact us by email at hey@zephyrtfuture.com.